General Terms And Conditions

1. Dates / Liability Nail Studio
By making an appointment, you automatically agree to our terms and conditions. Dates will be confirmed by e-mail. Confirmed dates must be communicated 48 hours (within 2 working days) before the date by e-mail or by telephone, so that we can fill the deadline in time. Short-term delays, cancellations and missed dates outside this period will be billed 100%. This also includes delays which lead to the non-performance of the nail treatment.

2. Delivery Terms
The shipping costs listed under the heading "shipping costs" apply unless something else is arranged with the customer. As a rule, we deliver - if the goods are available from stock - within 2 business days. We are entitled to partial deliveries for logistical reasons or if a part of an order is not available from stock. In this case no additional shipping charges will be charged.

3. Orders
VAT is included in all prices listed on the website.

4. Conclusion of Contract
The buyer is obligated to place the order according to the conditions indicated on the website. An error in an order is to be communicated immediately to the company Secret Star GmbH.

5. Tranfer of Ownership
Transfer of ownership of the delivered merchandise to the customer occurs only after payment is recieved by Secret Star GmbH.

6. Offers and Prices
All offers and prices on the website are non-binding and without guarantee. Errors or changes to the goods and prices are reserved.

7. Disclaimer of Liability
All products sold by Secret Star GmbH are subject to strict quality controls by the respective manufacturer. For this reason, the respective manufacturer is solely responsible for the quality of its products. By placing your order, you confirm that Secret Star GmbH can not be prosecuted for any complaints or complications.

8. Complaints / Cancellation
Complaints must be made in writing within 5 days of receipt by the customer. In the case of defects within the warranty period, the customer must inform Secret Star GmbH of the product with the original sales receipt and a detailed description of the defect immediately after it has been found and return the product to Secret Star GmbH. When returning the product, the product must either arrive in the original packaging or in proper packaging at Secret Star GmbH. If you provide us with proof of the deficiencies in the delivered goods, we will either be responsible for the repair of the defect or the replacement of the delivery. If we do not succeed in this case, you have the right to cancel the purchase of the rejected products or to reduce the purchase price.

9. Intellectual Property / Copyright
Design, Photos, Graphics und Texts are property of Secret Star GmbH and are subject to swiss copyright law. The processing, duplication or dissemination of the whole website or parts of this website is only permitted for the purpose of placing an order to the seller. All trademarks, product names or company names or logos cited on this website are the sole property of the respective beneficiaries. Secret Star GmbH reserves the right to property and copyrights of all pictures, drawings, calculations and other documents The customer requires the express written consent of Secret Star GmbH prior to their transfer to third parties.

10. Data Security
The seller assures that the collection, processing and use of personal data comply with the provisions of the Swiss Data Protection Act and the relevant legal norms. The customer data collected during the order processing are only used for internal marketing research purposes. A transfer to third partner companies only takes place to the extent necessary for the proper provision of services (order processing) as well as for collection purposes. The customer agrees to this use of his/her data. In addition, at any time, upon request, the customer has the right to inspect the data stored about him/her and to prohibit its use for internal marketing research purposes.

11. Severance Clause
Should individual provisions of these General Terms and Conditions be invalid or become invalid, this shall not affect the legal validity of the remaining provisions. In the case of an initial or future invalidity, nullity or unenforceability of one or more provisions of these General Terms and Conditions, these shall be replaced by one or more effective provision (s) as close as possible to the economic intentions and purposes of the invalid provision. The same procedure shall be followed if one or more gaps in these terms and conditions become apparent.

12. Jurisdiction and Applicable Law
The provisions of swiss law apply, even if ordered from abroad or delivered abroad. The place of fulfillment and exclusive jurisdiction is Lucerne. We are also entitled to sue in your general court.

13. Final Provisions
In the case of the sale of the goods specified in the online shop, the GTC only applies in its version valid at the time of the respective contract conclusion. These terms and conditions also apply in particular if they differ from those of the customer. In addition, the seller reserves the right to amend these General Terms and Conditions at any time.